Returns & Exchanges

At Hawaiian Island Creations, we want you to be completely satisfied with your surf gear and apparel. If your purchase doesn't meet your expectations, we offer easy returns and exchanges within 30 days of the original purchase date.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Package Your Gear

Place your unused items with original tags attached into the original shipping box or a similar secure mailer.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing